IGEN Tech is professional in innovative applications based on technologies of IoTs, cloud computing and big data.
Learn more about IGEN-Tech
We are looking forward to your call!
Check plant real-time data at anytime and anywhere
Capable of smart product management and remote problem-solving
Streamline business process and realize highly efficient O&M for installers, O&M service providers and distributors
The most credible 3rd-party data safeguards renewable energy assets
Offer various solutions in compliance with distributed PV requirements for industrial and commercial systems
Visualized household energy consumption brings comfortable and eco-friendly life to global users
Visualized data acquiring from batteries and power consuming devices
A full range of technical support and services
Certification User Manual Technical Document Video
Online Feedback
A full range of technical support and services
A full range of technical support and services
1. Connect to module AP address again and log in to 10.10.100.254 configuration page.
2. Check if the network configuration is normal. If remote server A is connected, it means the configuration is successful.
Please check if the password is correct.(Special characters are not supported.)
The communication distance between data logger and router will vary according to the site environment. Usually, the distance can reach 200-300m in open area, without obstacles and interference. On the other hand, on referring to complex indoor environment, the number and material of bearing wall, as well as other interferences, it may affect the communication distance. So it is recommended to carry out an actual test in the actual scenario to select the appropriate installation location.
1. Connect each inverter in series.
2. Join a communication wire of the first inverter to data logger.
3. Set COM address 1 of inverter.
Please check the picture below for more details.
Please put the metal surface of network interface facing you and check the picture below for more details.
External GPRS data logger supports two-way 485. Each switch corresponds to one way of 120Ω matching resistance of 485 interface.
Data logger can conduct data transmission according to solarman communication protocol. If the data need to be transmitted to customer's platform, it requires the development based on solarman SDK.
Yes. For overseas customers, using own SIM card requires APN configuration manually.
Data logger supports data resuming function.
System can store the data for 1-2 months, which is subject to the protocol.
1. Check power supply first.
2. Power off the logger and check if indicator lights run normally.
3. If the problem still exists, please contact our customer service.